Being a leader, you might unintentionally hinder fast growth and change if you’re involved in too many discussions and decisions. Reluctance to delegate often comes from a fear of losing control. Instead of worrying about what you’re missing, focus on your role in the delegation process. Delegation isn’t rigid or black-and-white; here are seven flexible ways to approach it.

• Delegate: Others take decisions that you don’t even want to know about.
• Inquire: Others decide, but you can ask for more information if you want.
• Advise: You give advice, hoping others will listen, but the decision is theirs.
• Agree: You and others discuss and come to an agreement on what to do.
• Consult: You ask for input from others and consider their arguments when making your decision.
• Sell: You’ve made your decision, but you put effort into selling your idea to others to get them onboard.
• Tell: You make the decision with no delegation at all.

When delegating: Instead of thinking how you’ll miss out. Think about how you want to be involved.

Remember the mobile-first revolution? It changed how we design websites by focusing on essential features. Now, it’s time for a similar shift in data collection and analytics.

From Desktop Kings to Mobile Natives

Once, desktop users ruled the web. Websites were feature-packed playgrounds. Mobile users got the short end of the stick with stripped-down “m.” versions. Then the mobile-first revolution hit. It prioritized mobile users and essential features, leaving the extras for desktop.

The Post-GDPR Wake-Up Call

Today, data privacy laws like GDPR, CCPA and ePR have changed the game. We can’t hoard user data anymore. This new landscape calls for a “data-minimalist” approach. Collect only what’s necessary. Treat additional data as a luxury, collected only with user consent.

Transactional Anonymity: The New Standard

Tracking users from start to finish is over. Regulations demand a level of transactional anonymity. It’s like walking into a store. You browse, choose, and buy. No prying eyes. Only essential data points, maybe some context if the customer opts in.

The Re-Rise of UX and Qualitative Research

In a world of limited data, we need to put User Experience and qualitative research in the spotlight again. UX isn’t a nice-to-have; it’s a must-have. It’s about understanding user needs and behaviors with the data we can ethically collect. Qualitative research adds the human touch that numbers alone can’t capture.

AI’s Role in Limited Data

AI comes into the picture here. It can analyze limited data sets and extract meaningful insights. Combine that with UX findings, and you get a complete view of what users really want and need.

It’s not just about less; it’s about better

The mobile-first revolution taught us to focus on essentials. Now, let’s apply that to data collection. As we adapt to new privacy norms, UX and qualitative research will become crucial. They’ll work alongside AI to help us create ethical, transparent, and user-friendly platforms. It’s not just about less; it’s about better.

We’ve all heard it: “Data is the new gold.” It’s a catchy phrase that highlights how valuable data has become. It highlights the immense value that data brings to businesses. But is ‘gold’ the best metaphor to describe the vast, dynamic potential of data? Let’s think about this a bit differently.

The Gold Standard

Gold is shiny, valuable, and always in demand. Much like data, right? But there’s a catch. Gold just sits there. It doesn’t grow or change. Data, on the other hand, has the potential to transform our businesses in amazing ways and this is where the gold analogy may fall short.

Seeds of Potential

Imagine that we shift our perspective and compare data to seeds. Under the right conditions a seed can grow into a tall tree that bears fruits for years. Data holds a similar dynamic potential. A potential that can only be realized with the right nurturing.

Cultivating Insights

Just as a seed needs soil, water and sun, our data needs tools, the right people and timely action. If we don’t use or analyze our data, it’s like letting seeds go unplanted.

Quality is Key

Farmers know the importance of starting with high-quality seeds. Similar to data, garbage in means garbage out. If we start with unreliable data, our results won’t be trustworthy.

Diverse Data, Diverse Outcomes

There are countless types of seeds, and each one grows a different plant. Similarly, each type of data tells its own unique story. By understanding what each set of data can offer, we can make the most of it.

Embracing the Seed Mindset

Thinking of data as seeds gives a forward-looking view. It emphasizes nurturing, growth and realizing potential rather than mere storage. It’s a call to action: to not let our data sit idle but to cultivate it, nurture it and watch it flourish into strategies and insights.

Organizing information has always been an evolving challenge. From our early days in school categorizing subjects, to our adult lives where we’re flooded with digital content, finding the best way to store and access this information is paramount.
The productivity expert, Tiago Forté, introduced The PARA Method in his “Building a Second Brain”-workshops and book. Now he has released a book addressing this specific area.

Understanding PARA

PARA stands for:

• Projects: These are the active outcomes you’re committed to achieving within a specific timeframe. It could be work tasks, personal hobbies, or side gigs. Unlike the broad categorization many of us have been conditioned to in school such as Math and History, these are specific outputs you’re currently involved in.
• Areas: Denoting ongoing responsibilities, these are domains where you aim to maintain a certain standard. Professionally, it could be evolving as a leader or learning new skills. Personally, it might involve health, hobbies, or your child’s school notes.
• Resources: This is your trove of ongoing interests. Whether it’s recipes, inspirational quotes, Pinterest boards, or subjects you’re researching out of sheer curiosity, these are not necessarily tied to any active project or responsibility but might be useful in the future.
• Archives: Your backup storage. Completed projects, past responsibilities, and even resources that no longer hold relevance find a place here. They’re like memories – not immediately useful but worth retaining for occasional reference.

The Dynamics of PARA

This method calls for a transition from broad subjects to an outcome-focused organization. Projects demand immediate attention; Areas require periodic oversight; Resources are a goldmine for future projects; and Archives are your treasure chest of past experiences.

When adopting PARA, ensure the system remains fluid. Just like a stagnant pond loses its charm, your PARA system will decline in utility if not periodically refreshed.

Easy Steps to Set Up PARA

Set up a consistent structure across all your systems or apps where you store files.

1. Set Up Basic Folders: Begin with these five main folders:
   • 0. Inbox
   • 1. Projects
   • 2. Areas
   • 3. Resources
   • 4. Archives
2. Clear Current Clutter: If you already have a lot of files, place them in a new folder in Archives with today’s date. Think of this as starting fresh, and you can do this anytime you feel overwhelmed.
3. Organize Your Projects: Name your folders clearly with the goal and deadline, like: “Q1 Roadmap - Due 2023-12-01”.
4. Don’t worry about filling the Areas and Resources folders yet.

That’s the basic setup! Now, just save all new items in the Inbox.

Weekly Clean-Up

Every week, spend about five minutes to:

• Rename items in your Inbox.
• Move these items to the right PARA folders, prioritizing the most urgent ones. If a suitable folder doesn’t exist, create one.
• Review and update ongoing projects.
• Finished with a project or no longer overseeing an area? Move it to Archives. But if it contains actionable items relevant to other projects, transfer them there instead of archiving.

A Paradigm Shift

The PARA Method is more than just an organizational tool; it’s a mindset shift. It encourages proactive organization, balancing between immediate tasks and future possibilities. By leveraging PARA, you’re not only ensuring easy access to information but also enhancing your productivity and fostering a structured, yet flexible, mindset. Whether you’re planning your next big venture or penning down personal reflections, PARA ensures your ideas and information are always within easy reach.

The world of product management and organizational alignment has found its melody in Objectives and Key Results (OKRs). They’re designed to be our guiding score, ensuring every department and individual plays in tune with the company’s vision. Yet, as with any musical composition, there can be missteps or discordant notes. The key is recognizing these and adjusting for a harmony.

Using OKRs should be reminiscent of orchestrating a symphony. Each element, whether it’s an instrument or a goal, plays a part in creating a unified, captivating performance.

Too Many OKRs

One, if not the most, important part of OKRs is to focus on what truly matters. If every department or team has its own objective, you are diluting the overarching company vision.

Imagine an orchestra where each section plays its distinct solo simultaneously. An overflow of objectives risks discord instead of harmony.

Way Too Many OKRs

Going deeper, if each member charts their own course, the essence of collaboration and alignment is lost. OKRs should unify, not segregate and create isolated islands of individual goals.

It’s comparable to each musician playing their own tune. The outcome? A confusing mishmash of sounds.

You Have Zero Cross Company OKRs

It’s a misstep to think only in departmental silos. Cross-functional OKRs ensure that teams collaborate and break down walls. They push for a unity that’s essential for the larger vision and ensure that the organization’s various parts move cohesively.

If the woodwind section ignored the strings, the result would be disjointed. Collaboration across all teams is essential for a full, rich sound.

No Alignment During Planning

If all musicians only knew the finale, like reaching a C#, and then individually navigating there. Then set off to work towards that end note in whatever tempo and rhythm pattern they felt like. The performance would be erratic. Similarly, alignment discussions during the planning phase are crucial to ensure everyone is on the same page.

Too Late Alignment

What if alignment occurred mid-performance? Each section would be on its own journey, but to reach that climactic crescendo, they’d need to synchronize both in tempo and their position within the piece. Alignment should be foundational, not an afterthought.

The OKRs are Cascading

Envision a symphony dwindling from a full ensemble to solo drums. The music loses its essence. Similarly, in OKRs, the cascading model, where objectives trickle down layer by layer, risks distorting the primary goal. Instead, OKRs should be co-crafted, engaging every tier from the beginning.

Time to fine-tune your OKRs

In essence, the value of OKRs, much like a symphony, lies in alignment, cooperation, and clarity. They are the guiding script for an organizational magnum opus. If your organizational tune feels amiss, perhaps it’s time to fine-tune your OKRs.

Reasons

Nr 1: Flexibility

Work at your own pace, according to your own schedule with no need to co-locate to be able to collaborate.

Nr 2: Deep Thinking

Without the pressure of “thinking on the spot” in meetings, you are able to think deeply and develop creative solutions.

Nr 3: Record-Keeping

Ideas, feedback and solution are documented in one single document

How to make problem solving asynchronous

1. Create a document in a tool that makes commenting easy.

A tool such as:

• Google Docs
• Microsoft 360
• Notion
• Dropbox Paper

2. Write four headlines.

• What is the problem?
• Why is that a problem?
• What are possible solutions?
• Which solution do I recommend at the moment?

Answer the questions above alone or with another person.

Share the document, ask for comments and set a deadline.

Done!

We’ve all been there, dreading this awful retrospective of a project or sprint gone completely off the rails. We probably learnt a lot, but the main gut feeling can be summarized in “Ouch”.

Running a successful retrospective in these situations can be somewhat challenging, especially if you want the team to continue being a team at the end of it.

Here are some important elements on how to run a retrospective that will not end in disaster.

Check your heads and reset your thoughts

Whether you have your retro in the morning, in the afternoon or late in the evening, people need to reset their heads to the retrospective. Maybe they’ve had a crazy commute, had to wait for lunch for 30 minutes and then wolfed it within 5 minutes.

Asking icebreaker question is an easy way fast way of resetting your mind. Some dislike them and think the icebreakers are a waste of time, even then, the moment they start to think about “how silly the icebreaker are”… that’s when it has done its magic. It made them focus their thoughts on something else.

Safe from harm

Make the retro a safe place for improvement by stating that we believe and trust that everyone did the best they could with the information and knowledge they had at the time.

Every now and then I state the The Prime Directive written by Norm Kerth in his book Project Retrospectives: A Handbook for Team Reviews.

Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.

Start with the positives alone

This is one most important part of this retrospective. It is super easy to go into all things negative about a disastrous project, but by focusing on good and great achievements as a separate part of the retrospective we will have a record of what we experienced or learnt that felt important to the team.

Run an exercise writing stickies on the topic of everything good about the project.

Before we get going with the nitty gritty of the project we need to remind ourself of everything that was really good with the project, so that we do not forget it.

Let each member walk through their positive learnings from the project.

Group the stickies and ask the group to reflect on them and ask if there is anything that we need to add, again “so we don’t forget about it”.

The improvements and the purely bad

With some positivity towards the project you can now run a usual retro, such as “The Good, The Bad, The Ugly”, “Liked, Learned, Lacked, Longed For” or “Keep, Add, More, Less”. But remember that there is no need to run “The positives” from those retros, since you’ve already asked for them.

Similar to the previous, let each member walk through their notes. Group and reflect. Are there any action points to bring forward to the next sprint or project?

End with the positives

Now you hopefully have a whiteboard full of notes. Positive learnings, bad experiences we don’t want again and things we can improve.

Summarize and end the session by stating: This was a challenging sprint/project, we are pretty awesome that pulled through it. Re-iterate the action points on what we can do to get better, and focus a bit on all the things we’ve that was good and great at the end.

In smaller companies and start-ups it is fairly common that everyone does everything and try to chip in to stay alive. CTO, CPO, Head of Product and Head of Engineering is probably even the same person.

As the company grows, the need for more clarified positions comes apparent. Someone that used to be Product Manager, Team Lead and Engineer now needs to focus fully on where they make most value and this opens up for others to fill their shoes with any of their other roles.

Filling the shoes of a previous multitasker can become quite tricky, since the people who depend on you could hold you responsible for many of the responsibilities the previous person had.

Enter the Roles and Responsibilities workshop to clarify this.

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I’ve run a couple of different session’s of this workshop and it depends a bit on the attendees current roles. With plenty of people and many roles you try to dissociate the person from the role to identify the things they do, that probably needs to get done, but might not part of their role. With plenty of people with the same role you focus on what some people do in their role that others don’t.

Both of them is to clarify what is expected within your role and to clarify what else you do that is not part of it.

“Plenty of people and many roles to clarify”-session

1. Add all names to a board.

Fairly simple, no explanation needed.

2. Take 10 minutes and write up everything that you feel you are responsible for

A lot of stress comes from uncertain responsibilities, things you think you are accountable to do but possibly don’t have a mandate to do.

3. Take 10 minutes to write up responsibilities that you think the others have.

Now it’s time for the other members to give their point of view of what is missing or needs highlighting.

4. Switch the names to the job title that person has

The twist comes when you dissociate the person with their role.

5. That should not be part of your role!

With the roles, instead of names, on top of the column the team goes through all notes and identify the odd responsibilities. Should they be part of that role? Should someone else do it?

Closing the session you identify next steps. How do you follow through on the changes in responsibility?

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“Plenty of people with the same role”-session

1. Add all names to a board

Yup, just do it.

2. Take 10 minutes and write up everything that you feel you are responsible for

A lot of stress comes from uncertain responsibilities. Things that you feel that you are responsible for but possibly not have a mandate to do.

3. Switch the names of the columns

Similar to plenty of people and many roles session there is a twist! Instead of changing the name to role, you change columns between you all.

4. That’s not part of my role!

Look at your new column. Do you think all of these tickets should be your responsibility? Or they part of something else that the previous owner has responsibility over.

Closing the session you identify next steps. How do you follow through on the changes in responsibility?

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“With awareness come responsibility and choice” Amanda Lindhout

By being aware of what others think you are responsible for and setting the right expectations when you are not responsible, will make your life much easier.

And remember, that stuff still needs to get done and even though tasks might not be part of your role it still might be part of your job.

You probably have too many things that you want to achieve

With any project or initiatives more often than not you need to prioritize tasks, cause . With time not on our side, you need a simple way of figuring out what to focus on and what to skip.

Two popular matrices that are widely used are Eisenhower Matrix and Impact/Effort Matrix. With both of them you simplify and condense all data you have on a task and plot them based upon two criteria.

The Eisenhower Matrix

It is easy to focus on urgent tasks and never get to work on the important tasks. Focusing on putting out the fire rather than figuring out what is feeding the fire, is a sure way of continuing in fire fighting mode.

U.S. President Dwight D. Eisenhower realized that we need to spend time on important tasks and not only urgent task, that urgency alone is not the only factor on how important a task is.

Thus the two criteria are Urgency and Importance.

Just Do It!

Tasks with high importance and urgency are easy to prioritize. Just Do It!

Decide When

These are slightly more tricky. Since they are super important, but not that urgent, we tend to forget about them. These tasks need to be scheduled or they might end up in Just Do It!

Delegate

You should try to delegate the urgent but not important tasks or better yet, find a way to automate them.

Try to Skip It

Time wasters, ineffective meetings with no agendas, reports to fill out. Can it be removed, remove it, skip it, kill it!

Impact Effort Matrix

There are some similarities to Eisenhower Matrix, but the focus on Impact/Effort matrix is pretty clear from the naming. Effort is a sense of how much time a task takes or how complex it will be to solve. With Impact we try to measure the importance of the outcome.

Quick Wins!

These low effort and high impact tasks are your low hanging fruits. Pick them quickly!

Fill Ins!

Things to fill out your week. Takes a little time and have some minor impact.

Major Projects

These tasks are probably not tasks. You’ll never get them done without planning and scheduling. Don’t do too many of these at the same time since they need a lot of focus.

Not Worth It!

Stop it immediately. Do nothing in this area.

“Don’t spend major time on minor things” — Jim Rohn

Now take out your physical or digital sticky notes, write down your tasks. Put them on the matrix that suits your need. Then let the discussions begin, cause maybe a task that you think is a Quick Win is a Major Project for someone else.

In the article “The perils of bad strategy” the author Richard Rumelt summarizes some key concepts and stories from his excellent book “Good Strategy/Bad Strategy”.

A good strategy does more than urge us forward toward a goal or vision; it honestly acknowledges the challenges we face and provides an approach to overcoming them.- Richard Rumelt

Richard Rumelt writes that a good strategy has a kernel that contains three important elements: a diagnosis that condense and explain a difficult challenge, a guiding policy on which approach you’ll take and constraints you have while trying to overcome the challenge and lastly a set of coordinated coherent actions which together will solve the challenge.

This sounds awfully similar to the Objective and Key Results (OKRs) popularized by the likes of Google at the end of the last century.

The briefest history of OKRs.

OKRs is a very popular framework for setting goals on different levels of a company. It sprung out of Peter Drucker’s “Manage by Objectives” coined in the 1950s and later improved by Andrew Growe over at Intel in the 1960s.

An inspiring Objective

Objectives are a description of how we see the future. A quote that is inspiring, sets a direction that is qualitative and hard to achieve.

• Where do we need to go?
• Why do we need to go there?
• What kind of constraints do we have?
  Similar to Richard Rumelt diagnosis and guiding policy, the Objective deals with declaring and clarifying the challenge.

The constrains of Key Results

Key Results are how we measure results and progress towards achieving an Objective.

Key Results are like latitudes and logitudes in the background of Google Maps. Informing us when we’ve made wrong turns, if we’re progressing as expected and when we’ve arrived at our destination.

If you write your important KRs before you dig deep into initiatives or actions will also help you from jumping to conclusions on how to solve the problem. What if there are multiple ways of getting to the goal? What if you actually arrived at your destination faster by taking another path?

While some part of the Objective states the guiding policy for your strategy, the Key Results are equally important as constraints.

Initiatives and coherent actions

Initiatives are the OKRs way of clarifying coherent actions i.e. What kind of work do we need to do to get us there?

OKRs and Good Strategy

Good strategy gives us clarity and acknowledges the biggest challenges we have a company. OKRs is one great way to clarify and work with that strategy.

OKRs is a bridge between a Good Strategy and Execution.